What is Expected?

Do You Know What’s Expected of You? 

Did you ask?  I’ve had conversations with so many people that goes something like this.  “Sally got promoted, not me.  What’s the deal? I’ve contributed so much more than she has!” or “I just don’t know what else my boss wants from me, I did everything I could think of on this last project, and still, it wasn’t enough.” or “I’m afraid I’m going to be let go, I think I’ve done what they wanted, but I just don’t know.”

My response is always the same, “Did you ask?”

“Well, no, they should just tell me, shouldn’t they?  Won’t they let me know if they want me to do something else?” 

Not necessarily.  They may not think to do that.  Do you really want to leave your career in the hands of another, even if it’s your boss?  Whether you are starting a new job, or have been working for awhile, it is important to know with absolute clarity what is expected of you.  Know your performance objectives.  Never assume.  Always know.  Even better, get it in writing, even if you have to write it!  You want to be clear (as clear as you can) about how your performance and success will be measured and evaluated.

At the beginning of a job, or a project, I recommend you ask what is expected. I know, it sounds so simple when I write it out like this.  Ask your boss, the one who writes (or authorizes) your paychecks, what does she want to see?  What outcomes or results does she expect? What information does she want you to provide along the way? 

Any good boss will be grateful you initiated this conversation.  It will be one less thing for him to worry about.  He will be free to just tell you what is needed, wanted, expected from his view.  He will feel supported, encouraged, relieved. 

So how do you do this? One way is for you to take the time to write down what you believe your performance objectives are for the year.  Then schedule a meeting with your boss and confirm your list.  Once you know your objectives, you can ask questions about how you’re doing so far.  You can also do a self-assessment of your performance.  But you’ll be armed, with concrete information about what is expected of you. 

If you want a promotion, ask your boss what you need to do to get one. 

Take the initiative, take control.  Find out what is expected, without guesswork. And earn their trust in the process.

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Client Stories

What did you need at the time you hired Lori?

I wanted to work in my industry and didn't know how to progress any further than I was. I knew I had much experience that could be put in the industry of my choice but not how to parlay that experience. I needed guidance.

What did you and Lori do together?

Many, many things. Overall, to get clear in my mind what I offered and really what I wanted in a work environment. Every week was another epiphany after another. One of my favorites was the "knowing your core values". Having had some experience on this subject I was all ready to dive-in. Core Values is key. Knowing your core values. 

Lori makes it so easy to pinpoint. One time we were speaking about something else and we both realized...OMG...that is a core value for me. I hadn't written it down before, but discovered later that if ever a core value fit me...it was the one I mentioned at that time.  Knowing that piece of information also answered a long standing question in my head.  One of the "why's" as to my constant upset with other places I had worked.

What were the results from working with Lori?

Many things. One is a great looking resume. I thought, wow, I look good and it was all from work I had already done elsewhere but didn't know how to say it or present it. Another is the clarity of knowing where I will feel good when I do work. What I really want and with the kind of people I really want to work with on a daily basis. This entire process is so valuable. The best money I ever spent and I am not kidding or exaggerating. I was only hoping it would be valuable and it really was valuable.< I know stuff and it has value and is marketable. Lori showed me those things and it gives me confidence.

Anything else you’d like to add?

Lori delivers above and beyond. The highest quality of exchange, 'more than you expected.' I told my friends this over and over: 'I wish I had her 10-20-even 30 years ago.' Every one, and I mean EVERYONE, needs a Lori. Her understanding,patience, how she problem solves, putting things in simple terms, was mind blowing. I wish I could that well. I present a problem and she could turn it around and yes...another epiphany.

Lori, is worth every penny. It isn't about a title. It is about enjoying everyday doing work you love with people you like and are like minded. You'll know what you are looking for when you interview.  I never say this, but I will say it here. Lori is a major key into the rest of my life doing what I always wanted to do. That is: Being happy doing what I do, everyday. Something I have been saying for years. Allowing Sherlock...to be Sherlock.  Finding my people. They are out there and now I know what I am looking for in that respect.


Sherlock Ganz, Los Angeles, CA